DryBuddy.com not accepting a return for unused system
Bought enuresis system for my son from www.drybuddy.com 7/23/12.Opened package 7/30/12.
Assembled "alarm". Alarm NEVER would turn off! Mailed complete system back via UPS ground 7/31/12. Company rep responded to my email return that if the package was opened, I would have to get an RA number and sign and notarize an agreement that the system had not been "used".
Then they will not refund me for shipping and will charge a 15% restocking fee! I spent $161 total! Highway robbery! What happened to simple returns?
Now they pow you with a restocking fee???!!These people need to be reported to the BBB!